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Shalmen Training, 91 Springboard, Sector 6, HSR Layout, Bengaluru, Karnataka 560102, India. For privacy queries: privacy@shalmen.training.
We collect personal data including name, email address, learning objectives, and experience level when you enrol or contact us.
We use your data to provide training services, communicate with you about courses, improve our offerings, and fulfil legal obligations.
We process data based on your consent, contract performance, legitimate interests, and compliance with legal obligations under the Digital Personal Data Protection Act, 2023.
You have rights to access, correct, erase, and port your data. You may withdraw consent at any time. Contact privacy@shalmen.training to exercise your rights.
We implement administrative, technical, and physical safeguards to protect your data against unauthorised access, disclosure, or loss.
We retain personal data only as long as necessary for the purposes stated or as required by law, after which it is securely deleted.
We may engage service providers for hosting, analytics, or communication. All processors are bound by data protection agreements.
If data is transferred internationally, we ensure adequate safeguards such as standard contractual clauses or adequacy decisions.
For complaints or concerns, contact our grievance officer at privacy@shalmen.training. We will respond within the timeframes prescribed by the Digital Personal Data Protection Act, 2023.
We may update this policy periodically. The latest version will always be available on our website with the effective date.
By accessing or using Shalmen Training services, you agree to be bound by these Terms of Service and applicable laws of India.
You agree to use our services lawfully and not to engage in prohibited activities such as unauthorised access, harassment, or intellectual property infringement.
All course materials, trademarks, and content are owned by Shalmen Training. You may not reproduce, distribute, or create derivative works without written permission.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Payment terms, if applicable, will be communicated at the time of enrolment. All fees are in INR and subject to applicable taxes.
We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice.
Services are provided "as is" without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose.
To the maximum extent permitted by law, Shalmen Training shall not be liable for indirect, incidental, or consequential damages arising from your use of our services.
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Bengaluru, Karnataka.
If any provision is found unenforceable, the remaining provisions shall continue in full force and effect.
For questions about these Terms, contact legal@shalmen.training.
You may request a refund within 14 days of enrolment, subject to the conditions below.
Refunds are available if you have not accessed substantial course materials or attended live sessions. Eligibility is assessed on a case-by-case basis.
If you have partially consumed the course, a pro-rated refund may be issued at our discretion based on usage.
By accessing digital course materials, you provide express consent, which may limit your statutory right to cancel under certain consumer protection laws.
To request a refund, email refunds@shalmen.training with your name, enrolment details, and reason for the request.
Approved refunds will be processed within 10-14 business days to the original payment method.
Administrative fees, completed sessions, or fully consumed materials may not be refundable.
If we cancel a course, you will receive a full refund or credit towards another course.
We reserve the right to update this Refund Policy. Changes will be effective immediately upon posting.
If you are dissatisfied with a refund decision, contact refunds@shalmen.training to escalate.
For refund inquiries: refunds@shalmen.training.
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We use essential cookies (required for site functionality), functional cookies (preferences), performance cookies (analytics), and optionally marketing cookies (advertising).
Cookies help us provide a better user experience, remember your preferences, analyse site traffic, and deliver relevant content.
First-party cookies are set by Shalmen Training. Third-party cookies may be set by external services like analytics or advertising platforms.
Session cookies expire when you close your browser. Persistent cookies remain until their expiry date or until you delete them.
You can control or delete cookies through your browser settings. Note that disabling cookies may affect site functionality.
You may withdraw consent for non-essential cookies at any time via the cookie banner or browser settings.
We respect Do Not Track signals where feasible. However, DNT standards are not universally adopted.
Our site may link to external sites with their own cookie policies. We are not responsible for third-party practices.
We may update this Cookie Policy to reflect changes in technology or regulations. The latest version will be posted here.
For questions about cookies, contact cookies@shalmen.training.